Description
At Children’s Museum of Atlanta, curiosity is more than child’s play—it’s a way of working. We’re looking for someone who naturally asks questions, digs into challenges, and isn’t afraid to take things apart to understand how they work (and ideally put them back together even stronger). This role calls for a person who can guide a small team, keep multiple projects moving at once, and ensure the Museum runs seamlessly so our guests can focus on exploring, learning, and having fun. If you thrive on problem-solving, balancing big-picture goals with day-to-day details, and leading with curiosity and care, this could be the perfect fit.
Primary Role: The Assistant Director of Operation is responsible for the daily operations of the museum facility and the systems and services that support it, as well as planning for preventative measures to ensure its smooth operation.
Our mission is to spark every child’s imagination, sense of discovery, and learning through the power of play. And we do it by fostering communication, championing play, tending to community, and leading with integrity.
The Assistant Director of Operations reports to the Director of Finance and Operations, and is a full time, exempt position with an annualized salary of $58,000-$62,000, DOE. We offer generous PTO, Medical, Dental, Vision, and Life Insurance. And, at no cost to you: an EAP (employee assistance program), family museum membership and quarterly guest passes to the museum. The museum also offers museum store discounts, free parking and/or 20% discount for MARTA unlimited monthly. Optional benefits include: FSA, 401k, AFLAC supplementary plans.
Responsibilities:
Subject matter expert on facility operations and systems such as: security, HVAC, electrical, etc.
With Director, define or update all Museum operating procedures. Maintain Operations Manual for museum operations, Keep crisis plan up to date and test periodically.
Work to ensure all visitor amenities and business tools are available.
With Director, create and manage facility operations, administrative support staff, facility rentals, and museum vehicle budgets
Ensure the proper working order of the museum building and its components including technology and, with Exhibits Manager, exhibits components.
Supervise Facility Manager and Maintenance Technician
Responsible for oversight of facility operations vendors
Responsible for maintaining adequate stock for all museum supplies including office supplies, janitorial supplies, paper products, hardware, fixtures etc.
Responsible for safety and security at the museum.
Provide thought partnership for decision making for all operations related functions
Present a positive, energetic demeanor externally to members, guests and the community and internally to staff
Other duties, related to your role, as assigned
Skills:
Excellent computer skills – Word, Excel, PowerPoint
Knowledge of back of house, technology systems
Knowledge of Facility components and systems
Excellent customer service skills
Curiosity about how things & systems work
Works well under pressure
Ability to multi-task
Detail oriented
Excellent and proactive problem solver
Team leader
Should be agile; have the ability to climb ladders, climb under and through things, climb to the top of the play climbers and lift 50 pounds
Requirements
Associates Degree in business, project management, related field OR equivalent work experience
Experience:
A minimum of 4 - 6 years’ experience in operations and management
